Peter Curt Castro

Aspiring Cloud Engineer | Service Desk Analyst (4+ Years IT Experience)
📱 +63-970-216-3891 📧 pcurtcast@gmail.com 📍 Siniloan, Laguna, Philippines 🔗 GitHub 🔗 LinkedIn

🎯 Professional Summary

Tech-savvy IT professional with over 4 years of hands-on experience in technical troubleshooting, incident management, and ITIL frameworks. Currently upskilling through Google’s Associate Cloud Engineer curriculum. Actively building hands-on competencies in cloud infrastructure automation, CI/CD pipelines, containerization, and serverless architectures to deliver reliable, scalable cloud operations.

🛠️ Technical Skills

Cloud Platforms & Orchestration

Google Cloud Platform (GCP - Associate Cloud Engineer in progress), Google Kubernetes Engine (GKE Autopilot), Docker Containerization

Infrastructure as Code (IaC)

Terraform, State Management, Google Cloud Storage (GCS) Remote Backends, State Locking

Tools & CI/CD Pipelines

Git, GitHub Actions Automated Pipelines, Shell Scripting (Bash, sed automation), Linux Administration, ITIL Framework

Cloud Services & Support

Cloud Load Balancing, Cloud Run, Firestore, Cloud Monitoring, Incident Management, Knowledge Management (KA), Advanced Troubleshooting

🚀 Cloud Project Samples

Automated Cloud-Native Microservices Architecture (GCP & GKE) Active
  • Container Orchestration: Architected and deployed a multi-service decoupled portfolio application utilizing Google Kubernetes Engine (GKE) Autopilot to enforce highly available computing nodes with automated scaling policies.
  • Infrastructure as Code (IaC): Authored clean, modular Terraform blueprints to provision native cloud networks (VPC) and cluster components, utilizing a Google Cloud Storage (GCS) remote backend for synchronized state locking.
  • Advanced CI/CD Automation: Engineered a robust GitHub Actions pipeline utilizing parallel execution routines to run backend unit tests, build Docker containers, push to Artifact Registry, and execute zero-downtime rolling upgrades.
  • Resilience & Fault Tolerance: Enforced cluster-wide HTTP/TCP Liveness and Readiness probes to create a self-healing application environment alongside aggressive Recreate rollout deployment strategies.
  • Security & Secret Partitioning: Hardened cluster security parameters by deploying localized Kubernetes Secrets and securely mounting IAM Service Account credentials onto application filesystems to safely communicate with a Firestore NoSQL database.

💼 Professional Experience

Service Desk Analyst Nov 2024 – Present
Cognizant | Taguig City, Philippines
  • Provide robust first-and-second level technical platform support, managing access control frameworks and application mapping for global users.
  • Assisted with the baseline technical integration and scaling of Copilot integration, troubleshooting client-side constraints.
  • Authored and maintained comprehensive Knowledge Articles (KA) to drive standardized infrastructure troubleshooting procedures.
  • Analyzed DSAT metric patterns to identify recurring technical platform errors and implement root-cause continuous improvement plans.
Technical Helpdesk Associate Jul 2022 – Nov 2024
Atos | Pasay City, Philippines
  • Diagnosed and resolved critical hardware, software, and enterprise network transport issues under strict SLAs.
  • Maintained infrastructure sanity metrics by rigorously logging, tracking, and routing operational platform bugs within enterprise ticketing engines.
  • Collaborated directly with secondary network and infrastructure tier engineers to resolve systemic technical problems.

🎓 Education

Bachelor of Science in Information Technology 2015 – 2020
Laguna State Polytechnic University